Protection of personal data


This Privacy Policy supplements the Legal Notices and the Terms and Conditions of the Website and aims to inform Site Visitors of the processing carried out by EXKYZ, in accordance with the provisions of Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms as amended and EU Regulation 2016/679 on data protection (known as GDPR).

EXKYZ is responsible for processing the Personal Data of any Visitor to the Site, whether or not they are Clients or Beneficiaries.

The Personal Data entrusted by Visitors, whether or not they are Clients or Beneficiaries, to EXKYZ are stored by the SHOPIFY data host.

Personal Data is not transferred outside the European Union.

The data controller can be reached at the following address:

EXKYZ attaches the greatest importance to respecting your privacy and protecting your personal data.

This Privacy Policy is intended to inform the Visitor of how the company EXKYZ uses its Personal Data when browsing or ordering a product on this Site, or during any contact with the Seller.

  • Cookies policy
  • Cookies are small amounts of information stored in files within your computer's browser. Cookies are accessible and saved by the websites you visit, and by the companies that display their advertisements on websites, so that they can recognize the browser. Websites can only access cookies that they have stored on your computer. For example, if company X saves a cookie on your browser, X can access its own cookie, but not that of another company Y.

    By using the website of EXKYZ, you consent to the use of cookies deposited by our Site.

    The configuration of the navigation software makes it possible to inform of the presence of cookies and possibly to refuse them in the manner described at the following address: the Visitor can however configure the browser of his computer to refuse the installation of cookies, knowing that the refusal to install a cookie may result in the impossibility of accessing certain services. For any blocking of cookies, type in your search engine: blocking of cookies under IE or firefox and follow the instructions according to your version.


    1. Open Firefox
    2. Press the “Alt” key
    3. In the menu at the top of the page click on “Tools” then “Options”
    4. Select the “Privacy” tab
    5. In the drop-down menu to the right of "Retention rules", click on "use custom settings for history"
    6. A little further down, uncheck “Accept cookies”
    7. Save your preferences by clicking “OK”

    Internet Explorer:

    1. Open Internet Explorer
    2. In the “Tools” menu, select “Internet Options”
    3. Click on the “Privacy” tab
    4. Click on “Advanced” and uncheck “Accept”
    5. Save your preferences by clicking “OK”

    Google Chrome:

    1. Open Google Chrome
    2. Click the tools icon in the menu bar
    3. Select "Options"
    4. Click on the “Advanced options” tab
    5. In the "Cookie settings" drop-down menu, select "Block all cookies"


    1. Open Safari
    2. In the menu bar at the top, click on “Safari”, then “Preferences”
    3. Select the "Security" icon
    4. Next to “Accept cookies”, check “Never”
    5. If you want to see the cookies that are already stored on your computer, click on “Show cookies”
  • In order to give the Visitor the opportunity to share content or give his opinion on the products or services of EXKYZ may include elements on the Site (buttons, plug-ins, etc.) related to social networks.

    These elements allow social networks to follow the Visitor's navigation, provided that he is connected to the social network on his browser (even if the "share" button has not been used, for example) .

    The conditions of use of information related to these elements are defined by the social network of which the User is a member, EXKYZ has no control over the actions taken. The User is invited to consult the privacy protection policies of these social networks in order to learn about the use made of the data collected during his navigation and the means of setting the confidentiality of his accounts.

  • 3.1. Processing of Personal Data

    The term “Data” means,

    As part of the use of this Site when placing an Order or any contact with the company EXKYZ, the Personal Data collected will be processed by us, as Data Controller.

    In application of the law of January 6, 1978 relating to data processing, files and freedoms, and the provisions of European regulation 2016/679 on the protection of personal data (RGPD), we inform you that EXKYZ, as Data Controller, implements the processing of Personal Data whose main purposes are:

    a- Identification data:

    Data categories



    Legal bases of processing

    Identification Data

    Surname, first name, name of the company you work for, position, relationship with any person within the Company, delivery address

    – execution of the T&Cs;

    – the management and follow-up of Orders, management of complaints;

    – exchanges with Customer Service;

    – delivery of Orders;

    – management of the contractual relationship between the User and EXKYZ;

    – sending satisfaction surveys.

    Performance of a contract

    Compliance with a legal obligation

    Legitimate interest

    Customer Account Login Data

    Email, password, IP address

    – creation and management of the Customer Account;

    – Statistical analysis.

    Performance of a contract

    Compliance with a legal obligation

    Identification data

    Email, first and last name

    – sending newsletters, promotion codes and promotional operations to Users who have consented to them by ticking the box provided or by indicating their e-mail address in the insert provided for this purpose.

    Legitimate interest

    Depending on the purpose of the processing, the Data collected and/or transmitted are intended to be used by EXKYZ, and its internal support services (purchasing/sales administration, trade, logistics, marketing, communication, etc.). They will also be made accessible to service providers such as carriers or collection points for the strict needs of their mission.

    3.2. Data used

    EXKYZ treats all Data concerning Visitors with the strictest confidentiality.

    Your banking information is never in our possession. Transactions are entirely processed by the secure payment module SHOPIFY PAYMENTS. Only SHOPIFY PAYMENTS has confidential information, inaccessible by a third party.

    We do not collect Special Categories of Personal Data (this includes details of your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information relating to your health, genetic or biometric Data). We also do not collect information relating to criminal offenses or convictions.


    3.3. Data Recipient

    The Data is intended for EXKYZ, its internal support services as well as service providers and any subcontractors and third parties with which the company EXKYZ could maintain commercial or contractual relations within the framework of the use of the Website.

    Never, EXKYZ does not give, sell or rent its Databases to any organization or third party.

    3.4. payment service provider

    Transactions carried out on the Site are secured by the SHOPIFY PAYMENTS payment system, a payment module from Shopify International Limited, a private limited company incorporated in Ireland under registration number 560279, whose registered office is located at 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland .

    All information exchanged to process the payment is encrypted using the SSL (Secure Socket Layer) protocol.

    This data cannot be detected, intercepted or used by third parties. At no time do the customer's bank details pass through the computer system of EXKYZ.

    EXKYZ is not responsible for any losses that the User may suffer in the event that the payment method information provided by him is incorrect. Likewise, EXKYZ is not liable for any loss or damage suffered by the User in connection with fraudulent use of payment methods by Visitors or third parties who use a false identity.

    SHOPIFY PAYMENTS being a payment module of the company SHOPIFY, the latter does not support disputes related to Orders, which are handled directly by EXKYZ or, where applicable, by the User's bank.

    3.5. Data retention period

    Your Personal Data will be kept for varying periods, depending on the purposes for which they are collected.

    • Data necessary for the management of Orders: for the entire duration of the commercial relationship;
    • Data required for invoicing: ten (10) years for accounting obligations.
    • Data necessary for carrying out loyalty actions and prospecting: for the entire duration of the commercial relationship and three (3) years from the last purchase.
    • Data linked to the Personal Account: until the Subscriber deletes his Account. EXKYZ will effectively delete the Data 15 days after the deletion of the Account in order to allow the Subscriber to recover them in the event of an Account deletion by mistake.

    These deadlines may be longer if the regulations so require.

    In addition, it is specified that Personal Data collected for several purposes will be kept until the end of the longest storage or archiving period.

    Visitors' data will not be kept beyond the time strictly necessary for the purposes pursued as set out herein, in accordance with applicable regulations and laws. The data retention period is determined in accordance with the legal retention periods in force and in particular the limitation periods in force. The User's data is erased when the retention periods expire. Nevertheless, the data may be archived beyond the durations provided for the purposes of research, observation, and the prosecution of criminal offenses for the sole purpose of allowing, as needed, the provision of this data to the judicial authority.


  • In accordance with the applicable law on the protection of personal data, you have a right of access and rectification, erasure, opposition, a right to the portability of information concerning you, a right to limit processing.

    For this, you can contact us at the address below:

    In addition, you have the right to define general and specific directives indicating the way in which you wish these rights to be exercised after your death.

    Finally, for any complaints, the user may contact the CNIL at the following address:

    National Commission for Computing and Liberties,

    3, Place de Fontenoy

    TSA 80715

    75334 PARIS CEDEX 07